Query the financial institution to send your details of the latest plan when you look at the creating. Track if you want to start making repayments once more otherwise keep in touch with the financial institution again.

Whether your bank does not concur, or if you cannot hear right back from their website

If it doesn’t work, complain on the Australian Economic Grievances Authority (AFCA) on the internet or by ringing 1800 931 678. You may get a problem amount.

AFCA can make a lender agree to a hardship plan when the AFCA thinks its reasonable. You ought to tell you AFCA why their request is practical and that you could potentially logically afford future costs. You can read much more about just how AFCA works with difficulty on the website .

Accessing insurance policies or superannuation

Take a look at if or not you have one insurance you could allege to the. Continue reading →